Spring 2014 ePantherACCOUNT Closure

On Wednesday, May 7th, 2014 we will be restricting access to the ePantherACCOUNTs of users no longer associated with UWM in preparation for permanent closure at the end of the semester. If your account is scheduled to be closed, you should've received an e-mail notice (text below). You can find out if your account is scheduled to be closed by entering your ePantherID below.

ePantherID :  

The following e-mail was sent on Wednesday, April 16th, 2014 to users whose ePantherACCOUNT was scheduled to be closed:

From: UWM ePantherACCOUNT Administration Office Staff <help-desk@uwm.edu>
To: UWM ePantherACCOUNT holder: ;
Subject: Closure of your UWM E-mail Account and UWM IT Services

Dear UWM ePantherACCOUNT holder:

According to our records, you have not registered for classes during the past two full semesters, are no longer employed by or hold a sponsored affiliation with UWM. Therefore, as part of routine maintenance of IT services provided to the UWM community, IT services accessed using your UWM ePantherACCOUNT are scheduled to be closed after the last day of finals during this current semester. All files and information that are part of these services will be permanently removed at that time.

In preparation for account closure, effective Wednesday, May 7th, 2014, access to your UWM IT services, including the following, will be restricted:

- pantherLINK e-mail/calendar services
- pantherFILE space
- pantherLIST
- UWM web space
- UWM Survey Instrument
How to verify the authenticity of this e-mail

If you have questions about the authenticity of this e-mail, visit the news announcement posted on the UWM Information Security website at http://security.uwm.edu

What you need to do to prepare for account closure

It is important you prepare now for restricted access and impending account closure of your services. Following are some recommendations.

1. Files and/or data you have maintained as part of these ePanther services should be immediately moved to personal storage. This includes any e-mail or calendar events stored in pantherLINK, files stored in pantherFILE, coursework in D2L, website files, data contained in the UWM Survey Instrument, etc. Once your service accounts are closed at the end of the semester, your data will be removed and will not be retrievable.

2. If you are actively using your pantherLINK e-mail and calendar services, notify individuals that your pantherLINK service account will be closing. This can be done using the pantherLINK automated response feature. A video tutorial can be found online at the UWM Short Courses Resources webpage at https://pantherfile.uwm.edu/groups/uits/scweb/plinktutorials/44HowdoIsetupanautoreplymessage.htm Note this automated notification will only be in effect until your account is closed at the end of the semester. If you are still using the calendar feature, move all your calendar appointments to a non-UWM calendar service.

3. If you are the owner of pantherLIST e-mail lists or pantherLINK calendar resources that should be continued, update the lists with new owners.

Some additional information on dealing with ePantherACCOUNT services when leaving UWM is available at http://www4.uwm.edu/iam/services/about_leaving_uwm.cfm

For assistance with the above, contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459, or use the online form at http://GetTechHelp.uwm.edu

You may verify the status of your access by visiting the ePantherACCOUNT deprovisioning website located at http://epanther.uwm.edu/close

A daily reminder note will be placed on your pantherLINK calendar to remind you of the May 7th restricted access date and you will receive a daily reminder in your pantherLINK e-mail Inbox.

NOTE: Alumni who would like to continue using a UWM-affiliated e-mail account may be eligible for a free UWM Alumni Gmail account. Note this is not a continuation of your pantherLINK account; it is a new e-mail account. For more information, visit the UWM Alumni Association website at http://alumni.uwm.edu

Services remaining open

Access to the PAWS service (http://paws.uwm.edu) for students or faculty and the My Wisconsin portal for employees (http://my.wisconsin.edu) will remain open using your ePantherID and password.

What to do if you believe your account closure is in error

Individuals who are late registrants, retired professors with emeritus status, research assistants, recently hired employees, individuals with a sponsored affiliation with UWM, or individuals who have recently changed their ePantherIDs may be entitled to have access to all ePanther services.

If you believe you should retain access to your ePanther services, do not reply to this e-mail. Contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459 or use the online form at http://GetTechHelp.uwm.edu. Provide the following information:

1. A statement of why your account should remain open and you should continue to be granted access to ePanther services.

2. An alternate e-mail address and your ePantherID if the reply should be sent to a non-pantherLINK account. Do NOT include your ePanther password.

3. A phone number at which you can be contacted.

On occasion, accounts are flagged that should not be closed. Most issues are resolved quickly after information is provided to the UWM Help Desk.

Thank you,

UWM ePantherACCOUNT Administration Office Staff <help-desk@uwm.edu>