The following e-mail was sent on Wednesday, April 20th, 2016 to users whose ePantherACCOUNT was scheduled to be closed:
From: UWM ePantherACCOUNT Administration Office Staff
To: UWM ePantherACCOUNT holder:;
Subject: Closure of your UWM E-mail Account and UWM IT Services
Dear UWM ePantherACCOUNT holder:
According to our records, you have not registered for classes during the past two full semesters, are no longer employed by or hold a sponsored affiliation with UWM. Therefore, as part of routine maintenance of IT services provided to the UWM community, IT services accessed using your UWM ePantherACCOUNT are scheduled to be closed after the last day of finals during this current semester. All files and information that are part of these services will be permanently removed at that time.
In preparation for account closure, effective Wednesday May 11th, 2016, access to your UWM IT services, including the following, will be restricted:
- Office 365 e-mail/calendar services
- pantherFILE space
- UWM web space
- UWM Survey Instrument
How to verify the authenticity of this e-mail
If you have questions about the authenticity of this e-mail, visit the news announcement posted on the UWM Information Security website at:
What you need to do to prepare for account closure
It is important to prepare now for restricted access and impending account closure of your services. Following are some recommendations.
- Files and/or data you have maintained as part of these ePanther
services should be immediately moved to personal storage. This includes
any e-mail or calendar events stored in Office 365, files stored in
OneDrive or pantherFILE, coursework in D2L, website files, data contained
in the UWM Survey Instrument, etc. Once the services associated with your
ePanther account are closed at the end of the semester, your data will
be removed and will not be retrievable.
- If you are actively using your Office 365 e-mail and calendar
services, notify individuals that your o365 service account will
be closing. This can be done using the o365 automated response
feature described on this web page:
Note this automated notification will only be in effect until your account is closed at the end of the semester. If you are still using the calendar feature, move all your calendar appointments to a non-UWM calendar service.
- If you are the owner of Office 365 Shared Mailboxes you should update
the ownership. See this web page for instructions:
- If you schedule Office 365 Calendar Resources that should be continued,
See this web page for information on how the scheduling users may be
- If you are the owner of pantherLIST e-mail lists you should update
the ownership. See the ownership info at the bottom of the PantherLIST
Some additional information to consider with ePantherACCOUNT services when leaving UWM is available at:
For assistance with the above, contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459, or use the online form at:
You may verify the status of your access by visiting the ePantherACCOUNT closure website located at:
NOTE: Alumni who would like to continue using a UWM-affiliated e-mail account may be eligible for a free UWM Alumni Gmail account. Note this is not a continuation of your Office 365 account; it is a new e-mail account. For more information, visit the UWM Alumni Association website at:
Services remaining open
What to do if you believe your account closure is in error
Individuals who are late registrants, retired professors with emeritus status, research assistants, recently hired employees, individuals with a sponsored affiliation with UWM, or individuals who have recently changed their ePantherIDs may be entitled to have access to all ePanther services.
If you believe you should retain access to your ePanther services, do not reply to this e-mail. Contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459 or use the online form at:
Provide the following information:
- A statement of why your account should remain open and you should
continue to be granted access to ePanther services.
- An alternate e-mail address and your ePantherID if the reply should
be sent to a non-UWM account. Do NOT include your ePanther password.
- A phone number at which you can be contacted.
On occasion, accounts are flagged that should not be closed. Most issues are resolved quickly after information is provided to the UWM Help Desk.
A summary of this email in web form can be reviewed at http://uwm.edu/iam/epanther-account-deprovisioning
UWM ePantherACCOUNT Administration Office Staff <firstname.lastname@example.org>